CRM User & Branch Management
Give the right access to the right employee. Multi-user CRM with role-based access, multi-branch management software, and user permission management.
Other Features
- Lead Management
- Follow-Up Management
- Customer Management
- Services & Jobs / Ticket Scheduling
- Employee Time on Ticket
- Quotation Management
- Invoice & Payment Management
- Track AMC Services & Renewals
- Employee Attendance Management
- Location Tracking & Attendance
- User Management
- Upload Data
- Daily Analysis Report
- Email/WhatsApp Integration
Give the Right Access to the Right Employee
Not every employee needs access to every piece of business information.
With MI-Btrack, administrators can control what different users can see and manage.
Key Administrator Controls
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Create users: Add employees, managers, technicians, and accountants quickly.
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Set roles: Assign predefined or customized roles tailored to each job function.
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Manage permissions: Control access to leads, client phone numbers, financial invoices, and reports.
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Control branch access: Restrict staff visibility to specific office branches or regional territories.
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Track user activities: Complete audit trails and log history to ensure team accountability.
Protects sensitive customer data, prevents unauthorized exports, and keeps your operational hierarchy organized.