About us
MI-Btrack CRM is a smart and scalable customer relationship management solution designed to simplify business processes, strengthen customer relationships, and accelerate growth. Our platform helps businesses efficiently manage leads, monitor sales activities, automate daily operations, and gain real-time insights — all within one powerful, easy-to-use system. What sets MI-Btrack CRM apart is our strong focus on long-term support and ensuring your system always runs smoothly, stays updated, and adapts to your evolving business needs.
- Scalable Architecture – Designed to evolve with your business growth.
- 18+ Years of Combined IT Expertise – Proven experience you can trust.
- Real-Time Reports & Insights – Make informed decisions faster.
- Proactive Maintenance & Support –Dedicated Support & Maintenance.
- Secure & Scalable System – Built for performance and growth.
- User-Friendly Experience – Designed for simplicity and efficiency.
- Transparent & Cost-Effective Pricing – Maximum value, zero surprises.
With a commitment to innovation and reliability, MI-Btrack CRM offers:
Industries We Empower with MI-Btrack
Designed with user-friendliness at its core, MI-Btrack CRM brings all your business operations under one roof. From lead management to service tracking and Annual Maintenance Contract (AMC) management, our platform helps streamline processes, improve efficiency, and enhance customer satisfaction. Whether you're a growing startup or an established enterprise, MI-Btrack CRM is built to support diverse service industries with powerful tools for automation, real-time insights, and long-term customer relationship management.
Features of MI-Btrack CRM
MI-Btrack CRM is a complete service business CRM designed for the service industryto manage Leads, Customers,field staff, AMC services, and daily operations from one centralized platform.As a powerful field staff tracking CRM,it combines GPS attendance tracking, service management, billing, and performance analytics to help businesses scale efficiently.
Lead & Follow-Up Management
Track leads from multiple sources and manage follow-ups efficiently to convert prospects into loyal customers. Keep your sales pipeline active and organized with ease.
Customer Management
Maintain detailed customer profiles and track interactions to nurture strong, long-lasting relationships. Access all customer data in one centralized system.
Quotation Management
Create, customize, and track quotations with version control for complete accuracy. Streamline your sales proposals and improve conversion rates.
Invoice & Payment Management
Automate invoicing and manage payments with real-time updates, ensuring accuracy and faster cash flow. Simplify your billing processes effortlessly.
Email & WhatsApp Integration
Send instant alerts, updates, and reminders through seamless WhatsApp and email integration. Enhance communication without leaving your CRM.
Ticket & Job Scheduling
Efficiently assign and monitor service tickets and job schedules to ensure timely task completion. Improve operational productivity with smart tracking.
Employee Attendance Management
Manage employee attendance with simple digital or manual check-ins—no biometric devices required. Ensure accurate tracking and payroll compliance.
Location Tracking (Without Biometric)
Monitor field staff locations in real-time using GPS tracking. Gain visibility into workforce movements without additional hardware.
Track AMC Services & Renewals
Manage annual maintenance contracts, service schedules, and renewals seamlessly. Keep your service agreements on track and clients satisfied.
User Management
Control access by creating users, assigning roles, and managing permissions all in one place. Secure your system with role-based controls.
Upload Data
Quickly import bulk data through Excel for smooth onboarding or updates. Ensure data consistency and reliability during migration.
Daily Analysis Report
Generate comprehensive daily reports on CRM activities, staff performance, and revenue trends. Make informed decisions with actionable insights.
Our Clients
