Frequently Asked Questions

Our MI-Btrack FAQ section provides quick answers to common queries, helping users navigate the system with ease. Find step-by-step guidance, tips, and solutions for a smoother experience

What is Mi-Btrack CRM?

Mi-Btrack CRM is a service business CRM designed to help organizations manage sales, track leads, handle AMC services, and streamline daily operations using a single, centralized platform.

Who can use Mi-Btrack CRM?

Mi-Btrack CRM is trusted by a wide range of service-oriented industries, including pest control companies, AC and appliance repair services, CCTV and security system providers, RO and water purifier dealers, and facility maintenance providers. The platform also serves salon and spa businesses, cleaning service companies, construction contractors, security agencies, interior design firms, and event management companies.

Additionally, Mi-Btrack is widely used by fire rescue agencies, solar installation providers, plumbing service providers, education consultants, packers and movers, repair and maintenance services, and CA consultants—making it a versatile tool for managing and growing any service business.

These industries rely on Mi-Btrack as a flexible service industry CRM to manage customers, field staff tracking, and service operations efficiently.

Is Mi-Btrack CRM cloud-based?

No, Mi-Btrack CRM is not a public cloud-based application. It is hosted on secure private servers with controlled access, ensuring high data protection and reliability for service businesses.

What features does Mi-Btrack CRM offer?

Mi-Btrack CRM offers lead and follow-up management, customer management, invoice and payment tracking, ticket and job scheduling, field staff tracking with GPS attendance, user management, and AMC management software for service renewals.

Is my data secure with Mi-Btrack CRM?

Yes. Mi-Btrack CRM uses industry-standard encryption, secure servers, and controlled access policies to protect business and customer data at all times.

Can I customize Mi-Btrack CRM to fit my business?

Yes, Mi-Btrack CRM is highly customizable. You can tailor fields, workflows, and dashboards to suit your unique business needs.

Can I import my existing customer data?

Yes, Mi-Btrack CRM supports data import from Excel, CSV files, and other CRM systems. Our support team can assist you with the process.

Do you provide customer support?

Yes, we provide 24/7 customer support.

Is there a mobile app available?

Yes, Mi-Btrack CRM offers a mobile app that helps businesses manage field staff tracking, attendance, and service operations on the go. Download the Application

Do you offer B2B pricing or reseller discounts?

Yes, we work with resellers, dealers, and corporate clients. Contact us to discuss B2B rates and long-term partnerships.