Frequently Asked Questions

Our MI-Btrack FAQ section provides quick answers to common queries, helping users navigate the system with ease. Find step-by-step guidance, tips, and solutions for a smoother experience

What is Mi-Btrack CRM?

Mi-Btrack CRM is a customer relationship management system designed to help businesses manage sales, track leads, engage with customers, and streamline operations—all in one platform.

Who can use Mi-Btrack CRM?

Mi-Btrack CRM is trusted by a wide range of service-oriented industries, including pest control companies, AC and appliance repair services, CCTV and security system providers, RO and water purifier dealers, and facility maintenance providers. The platform also serves salon and spa businesses, cleaning service companies, construction contractors, security agencies, interior design firms, and event management companies. Additionally, Mi-Btrack is widely used by fire rescue agencies, solar installation providers, plumbing service providers, education consultants, packers and movers, repair and maintenance services, and CA consultants—making it a versatile tool for managing and growing any service business.

Is Mi-Btrack CRM cloud-based?

No, Mi-Btrack CRM is not a cloud-based application. It is hosted on our own secure servers, located in data centers with high levels of physical and network security.

What features does Mi-Btrack CRM offer?

Key features include: Lead and Follow Up Management ,Customer Management, Invoice and Payment ,Email/WhatsApp Integration, Ticket and Job Scheduling, Location tracking and Attendance,User Management,Track AMC services and renewals and Multiple Users / Multiple Branches.

Is my data secure with Mi-Btrack CRM?

Absolutely. Mi-Btrack CRM uses industry-standard encryption and secure servers to ensure your data is protected at all times.

Can I customize Mi-Btrack CRM to fit my business?

Yes, Mi-Btrack CRM is highly customizable. You can tailor fields, workflows, and dashboards to suit your unique business needs.

Can I import my existing customer data?

Yes, Mi-Btrack CRM supports data import from Excel, CSV files, and other CRM systems. Our support team can assist you with the process.

Do you provide customer support?

Yes, we provide 24/7 customer support.

Is there a mobile app available?

Yes, Mi-Btrack CRM offers a mobile app, so you can manage your business on the go. Download the Application

Do you offer B2B pricing or reseller discounts?

Yes, we work with resellers, dealers, and corporate clients. Contact us to discuss B2B rates and long-term partnerships.