Ticket Management & Job Scheduling
Our MI-Btrack system supports multiple users and multiple branches ,offers scalability and centralized control, making it ideal for growing businesses with distributed teams or locations.
Other Features
Smart Ticket & Job Scheduling System
MI-Btrack CRM provides a Field service management CRM to efficiently manage tickets and job assignments. Assign tasks, monitor progress, and ensure on-time service delivery seamlessly.
- Create and assign service tickets in real-time.
- Auto-allocate jobs based on technician availability and location.
- Send instant notifications to field staff and customers.
- Track job status—Pending, In Progress, Completed—with full visibility.
- Record visit notes, images, signatures, and feedback directly in the ticket.
With mobile app integration and a drag-and-drop calendar, MI-Btrack ensures your field workforce management software is always connected and productive.
Schedule one-time or recurring services efficiently, improve resolution times, and enhance customer satisfaction.